Refund & Return Policy – Toy Bee
At Toy Bee, customer satisfaction is our priority. We strive to provide high-quality toys and products for children. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
Return Eligibility
Products may be eligible for return if:
- The item received is damaged or defective
- Wrong product was delivered
- Product is missing parts or accessories
- Return request is raised within 7 days of delivery
To process a return, the product must be:
- Unused and in original condition
- Returned with original packaging, tags, and invoice
Non-Returnable Products
The following items may not be eligible for return:
- Used or damaged products after delivery
- Products without original packaging
- Clearance or special offer items
- Certain hygiene-sensitive items if applicable
Refund Process
- Once the returned product is received and inspected, the refund process will begin.
- Approved refunds may take 5–10 business days to reflect in the original payment method.
- In some cases, refunds may be provided as store credit or replacement based on the situation.
Replacement Policy
If the product is damaged, defective, or incorrect, Toy Bee may offer:
- Product replacement
- Exchange
- Full or partial refund
Return Shipping
- Customers may be required to share product photos or videos for verification.
- Return shipping charges may vary depending on the reason for return.
Cancellation Policy
Orders can be cancelled before shipment confirmation. Once the order is shipped, cancellation may not be possible.
Contact Us
For refund, return, or replacement support, please contact us.
Toy Bee
📞 Phone: 7550378261
📧 Email: toybee.com@gmail.com
📍 Address: 23F/A, VOX Street, Chinnamasur, Uthamapalayam, Theni – 625512
🌐 Website: www.toybee.in